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SHIPPING

WINONA eBoutique ships worldwide

DOMESTIC

Orders which require no signature on delivery will be shipped via TOLL GROUPS for a flat rate of $10.

Orders which require a signature on delivery will be shipped via DHL for a flat rate of $15.00

Track your order at:

TOLL: http://www.tollgroup.com/all-tools
DHL: http://www.dhl.com/en/express/tracking.shtml

All orders are shipped within 48 business hours and customers will be notified when their order is dispatched.  If you choose no signature required, we can unfortunately not take responsibility for packages after they have been delivered.  

Please note that that there can be longer delays during busy sale periods. As such, please allow up to 5 working days for dispatch during this time. 

Unfortunately we are unable to ship to PO boxes.  

TOLL GROUP (NO SIGNATURE REQUIRED)

DHL EXPRESS (SIGNATURE REQUIRED)

 

2-3 business days

2-3 business days

 

 INTERNATIONAL

Orders are shipped via DHL EXPRESS for a flat rate of AUD $30 for 1kg and AUD $35 for 2kg and over.

Track your order at: http://www.dhl.com.au/en/express/tracking.html

 DHL EXPRESS

3-4 business days for orders made before 11am AEST

IMPORT TAXES

we cannot be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made. It is the responsibility of the customer to absorb any custom duties, foreign taxes or other fees, which may be imposed. It may be a good idea to contact your local customs offices if you would like to seek more information regarding taxes and duties. We are also unable to mark any international order as a 'gift', due to law prohibitions.

TERMS AND CONDITIONS

WINONA Australia only legally accepts orders once it has delivered the goods. Placing an order, processing of a payment and acknowledgement of an order does not constitute a legally binding contract. We reserve the right to cancel orders at any time before the order has been delivered. 

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